Privacy Policy

Travel Advantage – Privacy Policy

This Privacy Policy provides an overview of all information regarding the processing of personal information by Travel Advantage, hereafter referred to as Travel Advantage, we, our or us.
Travel Advantage is strongly committed to protecting your privacy and complying with your choices. You will be in full control of all data relating to yourself. Both personal and nonpersonal data is safeguarded according to the highest privacy and data protection standards adopted worldwide. These expressly include the California Consumer Privacy Act 2018 (CCPA) and the EU General Data Protection Regulation (GDPR).
We strive to make you feel safe when we collect or share your data and therefore, we want to be transparent on how we collect, use, share, and store the information about you and the
choices available to you as data subject. Travel Advantage offers travel- and lifestyle related services through our website located at  traveladvantageelite.com or www.traveladvantage.com. This Privacy Policy relates to all of the Travel Advantage services offered through our platform, including the Lifestyle Mall.

1. Collection and processing of personal data
To offer you the functionalities of the website and for the technical and functional
management thereof.

(i) Why?
We strive to make our website easily accessible and to offer you the best possible
experience and functionalities. We process technical data of everyone who visits and
uses our website in order to manage it and improve its performance. We may also
need to process your personal data so that you can save your data (or preferences
such as language and currency) to configure your device to give you a personalized
experience. The functionalities of the website are largely made available through the
use of cookies. You can read more about our use of cookies in our Cookie Policy.
(ii) How?
We process your personal data for this purpose based on your consent. Upon visiting
our website, you will be prompted to consent to the use of cookies. It is also possible
to refuse all cookies, although this may affect the functionalities of the website. There
are certain cookies, those indicated as ‘necessary’ that we do not need your consent
for, and these will be used by default.

(iii) What?
We process all personal data that you have entered on our website or that is
generated by the use of our cookies, including your IP address and which internet
browser you use.
(iv) How long?
Storage for this purpose differs per cookie. Please read more on cookies below.
However, data gathered for this purpose shall never be stored for longer than 2 years.
For answering your questions and handling complaints
(i) Why?
If you contact us at our office, whether via email or phone, through a contact form, or
via the live chat on the website, we will use your personal information to answer your
question or to handle a complaint.
(ii) How?
We process your personal data based on consent and legitimate interest. Where
possible, we will ask for your consent before you contact us, such as through the
contact form. In any other case, our legitimate business interest is formed by our
intention to handle your complaints and questions carefully in order to properly run
and improve our business.
(iii) What?
We process your name, contact details, your correspondence with us about your
question or complaint and all other personal information that is required to answer
your question or handle your specific query and/or complaint. If you include any
further personal data in any message or correspondence with us, we may process this
as well.
(iv) How long?
We keep your personal data for as long as necessary to complete your request or
handle the complaint, plus an additional month, after which the data will be removed
from our systems.
For relationship management and marketing
(i) Why?

We may use the information provided by you when you contract to use our services
for marketing purposes, such as the provision of newsletters. We use your personal
data for the development, execution and analysis of market research and marketing
strategies. Finally, we may use anonymized data to analyse our services and publish
the results on our website or otherwise.
(ii) How?
We process your personal data for this purpose based on your consent. You can
withdraw your consent at any time. Under certain circumstances we may process
personal data for this purpose without your consent if we have a legitimate business
interest to do so.
(iii) What?
For this purpose, we process your contact details such as your e-mail address and
personal details such as your name, testimonials, use of our services, contact
preferences, and correspondence with us.
(iv) How long?
Personal data is stored for a maximum of 10 years after the termination of our
relationship. After this period, your personal data will be deleted from our systems.
To set up an account for you on our website
(i) Why?
In order for you to make the best use of our services, we will set up your account on
the Travel Advantage website. Please read below under Section 4 about the sharing
of data with third parties.
(ii) How?
Data will be processed on the basis of your consent. We also process data for this
purpose based on our contract with you, which is established once you accept the
applicable Terms of Use. Finally, personal data is processed where this is in our
legitimate business interest.
(iii) What?
We will process your contact details such as your email address, address, and phone
number; and personal details such as your name and preferences. When setting up
your own profile, you may choose to provide further personal data, such as a bio,
profile image, country flag, and further details you willingly choose to include.

(v) How long?
We will retain your personal data for this purpose for as long as you maintain your
relationship with us, and for at least 7 years.
To process your payment
(i) Why?
When you sign up to become a MWR Life member, we need to be able to perform our
legal obligations in order to deliver our services to you and to establish the
commercial relationship. We process your personal data to execute your
subscription, process your payment, and for administrative purposes such as sending
invoices.
(ii) How?
Data will be processed on the basis of your consent. We also process data for this
purpose on the basis of our contract with you, which is established once you accept
the applicable Terms of Use. Finally, personal data is processed where this is in our
legitimate business interest.
(iii) What?
For this purpose, we process your contact details such as your address, telephone
number and e-mail address, personal data such as name, payment and credit
information, order history and other data stored in our database with all relations of
MWR Life.
(iv) How long?
Your personal information will be stored for up to 7 years after the end of our
relationship with you. After this period your personal data will be deleted from our
systems.
Processing of personal data for legal purposes
In some circumstances, we need to process personal data for regulatory investigations and
compliance purposes. This also helps to keep our website and services safe and secure.
Among other things, we want to prevent fraud and illegal activity through our services.

2. The categories of personal data we collect
As set out above under Section 1 of this Privacy Policy, the personal data we collect and
process can be organized under the following categories. These categories are as specified
under the CCPA but will apply equally to all users irrespective of their location.
A. Identifiers such as your first and last name, date of birth, email address, and IP address;
B. Contact details such as your phone number and address;
C. Financial, medical, or health details such as your bank account number or payment card
number;
D. Internet or other electronic network activity such as the device you use and the usage
of our website;
E. Commercial details such as your booking and/or purchase information and order
history.
F. Geolocation data such as your physical location;
G. Inferences such as analytics and language/currency preferences;
3. Our use of cookies
MWR Life uses cookies on its website. A cookie is a small and simple file that can be stored
on the hard drive of a computer. The cookies used by MWR Life are only temporary, not
permanent.
If you want to learn more about the cookies we use on our website, please visit ‘Cookie
Settings’ on our website to access the cookie banner. Here, we have listed all the cookies that
are active on the website, and you can indicate your preferences.
You can set your browser to inform you as soon as you receive a cookie or to deactivate
cookies. This might mean that our websites may not function optimally.
We give you the possibility to give your consent to the use of cookies when you first access
the website. If you, at a later point in time, wish to disable these cookies, you can follow the
instructions below. You can also set your browser to notify you as soon as you receive a
cookie or to deactivate cookies. In doing so, it is possible that our website will not function
optimally.
Here we offer some specific information about cookies for the most commonly used
browsers, and more specifically, how to disable these:
Cookies and Internet Explorer, see: https://privacy.microsoft.com/enus/privacy#maincookiessimilartechnologiesmodule

Cookies and Firefox, see: https://support.mozilla.org/en-US/kb/enable-and-disablecookies-website-preferences
Cookies and Google Chrome, see:
https://policies.google.com/technologies/managing?hl=en
Cookies and Safari, see: https://www.apple.com/legal/privacy/en-ww/cookies/
Cookies and Opera, see: https://help.opera.com/en/latest/web-preferences/
4. Which third parties get access to your personal data?
Within MWR Life, our employees, contractors, agents and directors have access to personal
data, but only to the extent necessary to properly perform their individual tasks. Where
necessary, these individuals are bound to the necessary privacy, confidentiality, and data
protection obligations.
MWR Life only shares personal information with third parties if it is necessary to serve the
applicable purpose as set out above. When a third party processes your personal data, this
is only possible according to the instructions of MWR Life. By accepting this Privacy Policy,
you consent to such use of your personal information by these third-party service providers.
They therefore act as our data processor. In all cases, we will ensure that third parties with
access to your personal information have implemented appropriate technical and
organizational measures to maintain our intended level of privacy and security. We will
conclude the necessary agreement with the data processor(s), whereby we include
obligations to ensure that your personal data is only processed so that the data processor
can fulfil his duty to provide services to us.
Under these conditions, the following third parties will have access to your personal data:
• Information regarding your use of the website and other information gathered
through cookies is shared with web analytics, session recording, and online
marketing services. Read more about the use of cookies in our Cookie Policy.
• As part of our services, we will set up an account for our members with our business
partner Travel Advantage. Details shared with Travel Advantage include your full
name, contact details, payment details, and any other details you have provided
through the sign-up form on our website.
• To support our operations, we make use of service providers. These service providers
have access to your personal information only to perform these tasks on our behalf
and are obligated not to disclose or use it for any other purpose. They may track your
online behavior over time and across different internet websites or online services.

• Payment service providers will collect and process personal data to assist with
transactions that take place on our website.
• We use professional advisors such as insurers, consultants, and legal professionals.
In all other cases, your personal information will not be provided to third parties, unless
required by law.
5. Transfer of your personal data
For EU users, whenever we transfer your personal data to countries outside of the European
Economic Area (EEA), we will do so in accordance with the GDPR. Any party located outside
of the EEA will have to enter into the EU Standard Contractual Clauses alongside any data
processing agreement they enter into.
6. How do we secure your personal data?
Your personal data is stored securely at all times. We value the protection or your privacy.
We have therefore taken strong security measures to protect your data from loss, misuse,
unauthorized access, disclosure, alteration, or destruction. We further ensure that personal
data will only be accessible to those individuals within our business who are authorized
based on their function.
We have implemented technical and organizational measures to guarantee your safe visit to
and use of our website. These measures include computer security and protected files and
facilities. We regularly make backups. Your connection to the website is safe through
activation of Secure Socket Layer (SSL).
MWR Life has processes in place to prevent, identify, report, and handle data protection
breaches. However, in the event that a breach occurs, MWR Life will, without undue delay
and if possible, within 72 of becoming aware of the breach, report said breach to the
appropriate data protection authority.
7. What are your rights?
As the owner of the personal data, you have the following rights:
• Right of access: You have the right to receive a copy of the personal information we
hold about you to verify that we are lawfully processing the data.

• Right to correction: You may request any incomplete or incorrect information that
we may have about you to be corrected or supplemented.
• Right to be “forgotten”: If there is no good reason to keep your personal information,
we will stop processing. You also have the right to ask us to delete your personal
information.
• Right to limit the processing of your personal data: You can submit a request not
to process your personal data, either temporarily or permanently.
• Right to portability: You can submit a request to transfer your personal data to a
person or institution designated by you.
• Right to object to processing: Under certain circumstances you can object to the
processing of personal data altogether.
• Right to withdraw consent: You also have the right to withdraw your previously
granted permission to process your personal data or to object to the processing of
your personal data by MWR Life.
• The right to non-discrimination when you exercise any of your rights.
• If you are a California resident, you may request us to disclose to you:
– The categories of personal information we have collected about you
– The categories of sources from which the personal information is collected
– The business or commercial purpose for collecting or selling your personal
information
– The categories of third parties with whom we share personal information
– The specific pieces of personal information we have collected about you
Every request is subject to applicable law, which means that we may have to store the
personal information.

We also want to remind you that you may always issue a complaint to the relevant Data
Protection Authority if you have concerns about our processing of your personal data.

8. Minors
We insist on not processing any personal data of children under the age of 18. We strongly
encourage you to inform us if you have reason to believe we process the personal data of a
minor. We will delete this personal data instantly.
9. External links
Our website may display links to other websites when we believe that doing so will provide
value to the viewer. Unless these other websites are affiliated with MWR Life, we are not
responsible for the privacy policies that these other websites use, nor for its content and
security. We advise you to inform yourself by reading the privacy policies on these websites.
We work with trusted partners who maintain strict privacy and data protection policies, and
their policies may be different from the terms provided here. For more information on our
visa service partner, visit https://ivisatravel.com.
10.Changes to this privacy policy
We reserve the right to make changes to this Privacy Policy at any time. We will notify you
when updates are made to give you an opportunity to withdraw previously given consent or
to deny further use of your data. We may have to update the Privacy Policy in case of new
developments, activities, online services or when applicable legislation changes. Your
continued use of this website or our service and/or continued provision of information to us
will be subject to the terms of the then-current Privacy Policy.

Please let us know if, for any reason, you believe we have not adhered to the principles in
this Privacy Policy. We will do our best to promptly make corrections.